Technology should make life easier, not more complicated and it should work for you. At StellarWolfIT, I provide friendly, clear IT support built specifically for older adults right here in the local area. No confusing jargon, no rushing you, just patient, honest help to keep your devices running smoothly, keep you safe online, and help you stay confidently connected with the people and things that matter most. Whether you need a quick fix, a gentle lesson, or peace of mind, I’m here so you can enjoy your technology with total confidence.
Services Offered
🔹 Flexible Support Options
Choose between convenient remote assistance or comfortable in-home support, whichever works best for you.
🔹 Device Repairs and Upgrades
From fixing common faults to upgrading hardware and software, I’ll ensure every device runs smoothly and reliably.
🔹 Personalised Training
Learn to use computers, smartphones, and tablets at your own pace. From browsing the internet and sending emails to using your favourite apps — I’ll guide you step-by-step, no confusing jargon included.
🔹 Online Safety Education
Stay protected online with simple, easy-to-follow lessons on cybersecurity, spotting scams, and safe internet habits.
🔹 Maximising Device Potential
Discover useful features and unlock everything your technology can do for you.
Technology should make life easier, not more complicated. My goal is to remove the frustration, so you can stay connected with family, access essential services, and enjoy the digital world stress-free.
I’m a local, dedicated service — committed to helping seniors feel confident with technology. With years of expertise and a genuine passion for helping older adults, I provide patient, professional, and personalised support every step of the way.
Get in touch today to begin your technology journey with confidence!
🧾 Services & Pricing — Simple Steps
🔧 Repairs — From £19.99
- Check your device and find exactly what is wrong
- Explain the problem clearly and tell you the cost upfront
- Replace or upgrade parts if needed (RAM, storage, ports, keyboard, etc.)
- Fix physical damage and get everything working again
- Test the device to make sure it runs properly
- Speak to you first if extra parts are needed — so you always know the price
Starts at £19.99 · Parts charged separately · Always quoted first
💻 Software — From £19.99
- Check your device for errors, viruses, and slow performance
- Remove malware, fix crashes, and speed things up
- Install or update systems, programs, and security tools
- Test everything to confirm it works smoothly
- Tell you before installing any paid software
Starts at £19.99 · Covers diagnosis, labour & repair · Software costs quoted first
📖 Teaching — £9.99 per hour
- Ask what you want to learn and set a comfortable pace
- Show you step-by-step how to use your device
- Cover internet, emails, apps, and online safety
- Explain useful features simply
- Answer questions and practice together until you feel confident
£9.99 per hour · Personal one-to-one guidance
✅ Always clear, always fair — you’ll know the cost before I start any work.
SERVICES
Repairs
I provide personalized hardware repair and upgrade services for seniors, offering expert technical solutions tailored to individual needs and budget constraints. Understanding that every device and user is unique. This includes;
Hardware Replacement & Upgrades: If a component is faulty or outdated, it can be replaced or upgraded for better performance. This includes RAM, storage (HDD to SSD upgrades), graphics cards, power supplies, and cooling solutions.
Physical Damage Repair:, broken ports, damaged keyboards, and other physical issues can be repaired to restore functionality.
Repair costs start at £19.99. Please note that the final price may vary depending on any additional parts required. I will always consult with you beforehand to determine whether the repair is cost-effective or if replacing the device would be a better option
Software
I offer compassionate and specialized technology assistance for seniors, providing patient support in virus removal, software installation, and device setup. I provide patient, clear guidance to help the elderly navigate technology with confidence and ease.
Software Diagnosis & Repair: I identify and resolve software issues, ensuring smooth and secure performance. This includes fixing system errors, removing malware, troubleshooting crashes, and optimizing slow devices.
Software Installation & Upgrades: I install and update operating systems, drivers, and essential programs, ensuring compatibility, security, and efficiency.
Software repair costs start at £19.99, covering diagnostics, labor, and the repair service. If additional software is required, you will be informed before preceding. Price may vary depending on the cost of software
Teaching
I provide personalized technology education for seniors, tailoring lessons to their pace and focusing on practical tasks like browsing the internet, sending emails, and using apps. With clear, step-by-step guidance, I help them navigate digital devices confidently while also teaching essential online safety practices to protect against cyber threats. Additionally, I show them how to unlock hidden features, maximizing their device’s potential and ensuring they stay connected, independent, and empowered in the digital world.
Tech education is £9.99 per hour, providing personalized, step-by-step guidance on device use, online safety, and more.